O’Hair is a full-service salon, spa and boutique with locations in Gaithersburg and Frederick, Maryland. The O’Hair team includes 40 highly trained stylists and technicians. We are all committed to providing unparalleled customer service.
Responsible business practices at O’Hair are defined by a dual focus on customers and employees and a commitment to maintaining excellence in service and business operations. Salon managers are constantly reviewing and improving
We have a no tipping policy in our salons which allows us to treat our staff as the professionals they are.practices to deliver exceptional service to their clients and to provide professional development for the employee team. The O’Hair team is an active part of the neighborhoods we serve. We support local community and charitable events through sponsorship, fundraising efforts and volunteering in support of causes important to our clients and profession.
Our salon is one of the few that follows a no-tipping policy. Although many salon owners acknowledge that tipping devalues the professionalism of their services, few have decided to buck tradition. We find that operating a no-tipping salon allows us to treat our staff as the professionals they are, and enhances our client satisfaction. This innovation has delivered a competitive advantage to our salons.